Return Policy
At SA Fab, we value your satisfaction and strive to provide you with the best experience when shopping for our handblock printed creations. Our return policy ensures that you can shop with confidence, knowing that your concerns are our top priority.
7 Days Return Policy:
We offer a 7-day return policy for damaged products and items with manufacturing defects. If you receive a product that doesn’t meet our quality standards, we’re here to assist you.
Eligibility Criteria:
To be eligible for a return, please ensure that:
- The product is damaged during transit.
- The item has a manufacturing defect
Initiating a Return:
If you believe your product meets the eligibility criteria, please contact our customer support team within 7 days of receiving your order. You can reach out to us via support@handblockprintsbagru.com or through our online customer support portal.
Return Process:
- Contact Us: Initiate the return process by reaching out to our customer support team.
- Provide Details: Share details about the damaged or defective product, including order number, product name, and a clear description of the issue.
- Approval: Once your request is reviewed and approved, we will guide you on the return process.
- Return Shipment: Pack the product securely and follow our provided instructions for return shipment.
Refund/Exchange:
Upon receiving and inspecting the returned item, we will process your refund or exchange the product, as per your preference within 15 days.
Conditions for Return:
- The product must be unused and in the same condition as received.
- Original packaging and tags must be intact.
Note: We do not accept returns for change of mind, color variations, or slight imperfections inherent in handblock printing, as they add to the uniqueness of each piece.
At SA Fab, your satisfaction is our priority. If you have any questions or concerns, feel free to reach out to our customer support team. We appreciate your trust in us and look forward to providing you with a seamless shopping experience.