FAQ

1. What is SA FAB?

SA FAB is a women-led fashion brand that specializes in crafting high-quality clothing and accessories using sustainable practices. We offer a wide range of stylish and eco-friendly attire, including sarees, kurtis, lehengas, and more.

2. Where are SA FAB products made?

Our products are proudly made in India, where we work closely with skilled artisans and craftsmen to bring our designs to life. We prioritize ethical manufacturing practices and strive to support local communities.

3. Are SA FAB products sustainable?

Yes, sustainability is at the core of everything we do. We use eco-friendly materials such as organic cotton, linen, and silk, and implement responsible production processes to minimize our environmental impact.

4. How do I care for my SA FAB garments?

To ensure the longevity of your SA FAB garments, we recommend following the care instructions provided on the product label. Generally, gentle hand washing or dry cleaning is advised to preserve the fabric and colors.

5. Do you offer customization services?

Yes, we understand that every individual has unique preferences. We offer customization services for select products, allowing you to personalize your attire to suit your style and fit requirements. Contact our customer service team for more information.


6. What is your return policy?

We want you to be completely satisfied with your purchase from SA FAB. If for any reason you are not happy with your order, you may return it within 7 days of receiving it for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.


7. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery online. If you have any questions or concerns about your order, please don’t hesitate to reach out to our customer service team.

8. Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. For more information about international shipping options and costs, please contact our customer service team.


9. Can I visit SA FAB’s showroom in person?

Currently, we operate as an online-only store, but we occasionally participate in pop-up events and exhibitions. Follow us on social media or subscribe to our newsletter to stay updated on upcoming events and exclusive promotions.

10. How can I stay informed about SA FAB’s latest collections and promotions?

The best way to stay informed about SA FAB’s latest collections, promotions, and exclusive offers is by subscribing to our newsletter. You can also follow us on social media platforms such as Instagram, Facebook, and Twitter for regular updates and behind-the-scenes content.


11. What if my order arrives damaged?


If your order arrives damaged, please contact our customer service team immediately. We will work quickly to resolve the issue and ensure that you receive a replacement or refund as soon as possible.

12. How long does order processing take?

Order processing typically takes 1-2 days, depending on the complexity of the order and current order volume. Rest assured, we strive to process orders as quickly and efficiently as possible to ensure timely delivery.

13. What payment methods do you accept?

We accept a variety of payment methods to accommodate our customers’ preferences. For Indian customers, we accept credit card, debit card, UPI, Paytm, PhonePe, Google Pay, and other popular payment options. For international customers, we accept PayPal.

14. How long will it take to get my order?

The delivery time for your order may vary depending on your location and shipping method selected. Generally, orders within India are delivered within 3-7 days from the date of dispatch. International orders may take longer to arrive due to customs clearance and other factors. Rest assured, we do our best to ensure timely delivery of your order.

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